Technical Support Services

Industry changes have brought about distributed computing, integration of more devices, and an increased demand on the IT department.  With heavier workloads, fewer resources and limited budgets, many companies are turning to a third party to supplement their company's technical support services.  By augmenting your existing resources with targeted services from Creative Consultants Group, you can be more responsive to your employees and customer's computing needs without the worry of fixed overhead costs.   Below is a list of services we provide:
Creative Consultants Group provides on-site support services for customers across the United States.
On-Site Support Services On-Site Help Desk Shrink Wrapped Application Support Legacy Application Support Call Trend Analysis Hardware Repair & Maintenance (Break/Fix) Desk Side Application Support Moves, Adds, Changes (MACs) Staff Augmentation Asset Management	Centralized Support Services Centralized Help Desk Shrink Wrapped Application Support Legacy Application Support Call Trend Analysis Desktop Management Asset Management Software License Monitoring Software Distribution National Depot Services Repair & Maintenance Hot Spares Program System Upgrades Redeployment